FAQ

What should I do before Unique Prime arrives?

We advise customers to put away clothes and toys so that we can do our job with max efficiency. Also in case of pets, put them in a comfortable place while we are cleaning.
Do I need to be home for every cleaning service?

No, we ask the customer for a copy of the house key or garage code.
How secure is my key or access code?

Your security is a top priority for us. Your key or access code is securely stored, with strict protocols to ensure confidentiality and protection.
Do i need to provide cleaning supplies?

No, we have all the products that we need to clean.
Which areas does Unique Prime serve?

Charlotte area and surrounding area.
Do you offer services outside of your regular service areas?

While our primary service areas are in Charlotte and the surrounding regions, we may be able to accommodate service requests outside these areas. Contact us to discuss your specific location.
How are we different from our competitors?

Unique Prime Cleaning Services stands out by combining the personalized approach of independent cleaners with the professionalism and security of a larger organization. Our staff, often working individually or in small teams, build a personal connection with you and your home. We provide a seamless blend of personal and professional service to save you time and effort.

What should I do before Unique Prime arrives?

We advise customers to put away clothes and toys so that we can do our job with max efficiency. Also in case of pets, put them in a comfortable place while we are cleaning.
Do I need to be home for every cleaning service?

No, we ask the customer for a copy of the house key or garage code.
How secure is my key or access code?

Your security is a top priority for us. Your key or access code is securely stored, with strict protocols to ensure confidentiality and protection.
Do i need to provide cleaning supplies?

No, we have all the products that we need to clean.
Which areas does Unique Prime serve?

Charlotte area and surrounding area.
Do you offer services outside of your regular service areas?

While our primary service areas are in Charlotte and the surrounding regions, we may be able to accommodate service requests outside these areas. Contact us to discuss your specific location.
How are we different from our competitors?

Unique Prime Cleaning Services stands out by combining the personalized approach of independent cleaners with the professionalism and security of a larger organization. Our staff, often working individually or in small teams, build a personal connection with you and your home. We provide a seamless blend of personal and professional service to save you time and effort.